Who we are
Our website address is: https://mysway.org.
1. Introduction
Welcome to SWAY (“we”, “our”, “us”).
SWAY is a wellness and informational application designed to provide users with insights, tools, and guidance related to personal health patterns and lifestyle factors.
We are committed to protecting your privacy and handling your personal information with transparency and care.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name (if provided)
- Email address
- Account login details
b. Health & Lifestyle Data (User-Provided)
- Cycle tracking information
- Lifestyle habits (e.g. diet, sleep, supplements)
- Responses to questionnaires or quizzes
- Preferences and inputs used to generate insights
⚠️ Important: SWAY does not collect medical records or diagnose medical conditions.
c. Device & Usage Data
- Device type and operating system
- App usage behaviour
- Interaction data (features used, time spent)
3. How We Use Your Information
We use your information to:
- Provide and personalise your experience
- Generate insights and patterns based on your inputs
- Improve app functionality and features
- Conduct internal research and analytics
- Communicate updates, features, or relevant content
- Ensure app security and prevent misuse
4. Data Sharing & Disclosure
We do not sell your personal data.
We may share information only in the following situations:
- With trusted service providers (e.g. hosting, analytics)
- If required by law or legal obligation
- To protect the safety, rights, or integrity of users or SWAY
All third parties are required to maintain strict confidentiality.
5. Data Storage & Security
We take reasonable steps to protect your data, including:
- Secure servers and encryption practices
- Restricted access to sensitive information
- Regular monitoring for vulnerabilities
However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Rights & Choices
You have the right to:
- Access your data
- Request corrections
- Delete your account and associated data
- Opt out of communications
To make a request, contact us at: hello@mysway.org
7. Data Retention
We retain your information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Improve user experience
You may request deletion at any time.
8. Children’s Privacy
SWAY is not intended for users under the age of 16.
We do not knowingly collect personal data from children.
9. Health Disclaimer
SWAY provides informational insights only and does not offer medical advice, diagnosis, or treatment.
Always consult a qualified healthcare professional before making health decisions.
10. International Users
If you access SWAY from outside your country of residence, your information may be transferred and processed in other jurisdictions.
11. Updates to This Policy
We may update this Privacy Policy from time to time.
Changes will be reflected with a revised “Effective Date.”
Continued use of SWAY indicates acceptance of any updates.
12. Contact Us
If you have any questions about this Privacy Policy, please contact:
Email: hello@mysway.org
Company Name: SWAY
Location: Australia
13. Research & Pattern Insights
With your consent, anonymised and aggregated data may be used to:
- Identify broader health and lifestyle patterns
- Improve the accuracy of insights
- Contribute to research aimed at better understanding human health trends
This data cannot be used to identify you personally.